Can client data be exported for analysis or marketing?

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• Can I merge client data from two databases into a single database?

  Client data cannot be merged between two databases. Please contact us if you need further assistance.

• I accidentally tested someone under the wrong client record, what can I do now?

  Data cannot be transferred from one client’s record into another client’s record in the database. In order to reduce confusion in the future it is recommended to print out a copy of the testing results and then use the Delete menu option under the ...

• What data is backed up when using the Backup utility?

  The main database is backed up. This includes customer information, customer visits with point readings and current holds, the virtual library, the custom library, and custom point lists. Settings configured under the Tools menu are not backed up. ...

• How do I back up my data to a USB flash/thumb drive?

  1.     From Windows click [Start Button], All-Programs or All-Apps, MSA or BioScan or SRT, Backup 2.    This will start the Database Backup Wizard. 3.    After reading the welcome screen, click the [Next] button. 4.    Click the [Select backup ...

• How do I copy a Custom Library from one computer to another computer?

  A custom library can be exported from one computer and imported back into another computer using this process: 1.   From Windows click [Start Button], All-Programs or All-Apps, MSA or BioScan or SRT, Custom Library Editor 2.  Select the custom ...