Can I merge client data from two databases into a single database?
Client data cannot be merged between two databases.
Can client data be exported for analysis or marketing?
The client data is stored in a proprietary database system and cannot be exported into another forma Please contact us if you need further assistance.
I accidentally tested someone under the wrong client record, what can I do now?
Data cannot be transferred from one client’s record into another client’s record in the database. In order to reduce confusion in the future it is recommended to print out a copy of the testing results and then use the Delete menu option under the ...
If I install the software onto a second computer, can they both share the same database?
We offer a NetworkMSA product for sharing a BioScanMSA database. The computers sharing the database must be physically located in the same office. NetworkMSA currently cannot be used to share databases between two offices. We also offer a networking ...
What data is backed up when using the Backup utility?
The main database is backed up. This includes customer information, customer visits with point readings and current holds, the virtual library, the custom library, and custom point lists. Settings configured under the Tools menu are not backed up. ...
How do I restore my database back onto the computer?
1. If the back-up data is on a USB Flash drive, then insert the USB Flash Drive into an available port on the computer. 2. From Windows click [Start Button], All-Programs or All-Apps, MSA or BioScan or SRT, Restore 3. This will start the Database ...