Can I use other software on the same computer as BioScan?
IHT requires the computer running our software to be dedicated to only the use of the IHT device. You are the owner of your computer and you may do as you wish, but may run the risk of conflicts when other software is installed. Some applications also use the same Interbase database system as BioScan software(s). In those cases, the other software might supersede our software and cause database issues. Some applications are also known to take exclusive control of resources such as USB or COM Ports used to communicate with an IHT device. Use of your computer for other tasks increases your risk of getting a virus or other malicious programs despite having antivirus installed on the computer.
Does the BioScan software run on Apple computers?
BioScan software(s) is designed and developed for the Microsoft Windows Operating System. it requires a native installation of Windows to work. With the coming of Apple to use an Intel Processor it is now possible, through use of Boot Camp, to ...
Which antivirus software should I use with BioScan?
Windows Defender is the only antivirus software allowed to be used with the IHT Software. All other antivirus programs will interfere and cause operating issues with the IHT Software and will void any warranty with IHT. Windows Defender is a part of ...
What are the computer speed, memory, and storage requirements to use BioScan?
IHT supplies a Minimum Computer Requirements list [which can be found here]. Most modern computers running a current version of Microsoft Windows would be considered more than enough to meet those requirements. Computers with an Intel i5 or better ...
Which make and model computer do you recommend?
We do not recommend a specific computer. As long as the computer satisfies the minimum requirements (See below: “What are the computer speed, memory, and storage requirements to use BioScan?” performance of BioScan software(s) should be satisfactory. ...
What sleep settings in Microsoft Windows is BioScan compatible with?
If the computer goes into a sleep mode (sometimes referred to as hibernate) while the software is open, communications between the computer and the BioScan unit will be lost and may result in error messages during use. Please perform the following ...