Does the BioScan use a battery and when do you know when it needs to be replaced?
The VantagePro does use a battery for providing the electricity need to take readings or scanning. The battery is found on the left side of your Device (same side where your accessory cables connect) towards the back. The battery used in the VantagePro is a camera battery designed for both longevity and handling the surge of voltage used with a camera’s flash. Because of this, it is the very nature of this battery to last a long time and then suddenly drop dead. The software and hardware of your Device is designed to detect when the voltage of a battery goes below what is considered a functional threshold. When you receive a warning saying your battery is too low, or when you turn on the Device and it makes a long continuous beep, or if the Device suddenly stops taking readings or stops in the middle of a scan, this means the battery needs to be immediately replaced. It is recommended to keep a several new batteries in your office as a backup. You can purchase a battery at any store that sells cameras. The details of the battery can be found on the label on the panel door covering the battery or on our website, but the type of battery needed by the VantagePro is a Duracell DL223 Battery (or equivalent).
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Can I use other software on the same computer as BioScan?
IHT requires the computer running our software to be dedicated to only the use of the IHT device. You are the owner of your computer and you may do as you wish, but may run the risk of conflicts when other software is installed. Some applications ...
Which antivirus software should I use with BioScan?
Windows Defender is the only antivirus software allowed to be used with the IHT Software. All other antivirus programs will interfere and cause operating issues with the IHT Software and will void any warranty with IHT. Windows Defender is a part of ...
What sleep settings in Microsoft Windows is BioScan compatible with?
If the computer goes into a sleep mode (sometimes referred to as hibernate) while the software is open, communications between the computer and the BioScan unit will be lost and may result in error messages during use. Please perform the following ...
Is it safe to use IHT equipment Outside?
It is perfectly safe to use an IHT Device outside IF the ambient conditions approximate those of a typical indoor office environment! However, please be aware of the following: Excessive dust and prolonged sunlight can be harmful to the electronics ...
Does the BioScan software run on Apple computers?
BioScan software(s) is designed and developed for the Microsoft Windows Operating System. it requires a native installation of Windows to work. With the coming of Apple to use an Intel Processor it is now possible, through use of Boot Camp, to ...