How do I Travel with my IHT Device Safely?
It recommended that the best possible care be taken when traveling with your equipment. When traveling by air, it is strongly recommended that the IHT Device be carried in a well-padded computer bag. There are many commercially available bags for this purpose. Just as you will not check your computer, you should not check the IHT Device as it is not clear how carefully these bags would be handled in the high volume environment of airport baggage handling.
What is a Device Transfer?
IHT is required by the FDA to keep a file of every customer that has purchased one of our IHT Devices. When someone has purchased an existing customer’s system, IHT is required to transfer the records of ownership of that system to the new customer. ...
Is it safe to use IHT equipment Outside?
It is perfectly safe to use an IHT Device outside IF the ambient conditions approximate those of a typical indoor office environment! However, please be aware of the following: Excessive dust and prolonged sunlight can be harmful to the electronics ...
Where can I sell my Accessories like the Epic Stylus if I am not using it? Does IHT buy back equipment?
You are welcome to use any method to sell your equipment that is available locally and over the internet. IHT does not buy back equipment. If you are planning on selling your entire system be aware that IHT does require a Device transfer fee to be ...
Is it okay to put the IHT Device through the x-ray at airport check-in?
Yes, the X-ray machine has no more effect on your equipment then it does a laptop or cell phone. Please contact us if you need further assistance.
Which IHT Devices Can Use the Epic Stylus?
The MSAProfessional (only if configured to use the Epic), the Vantage and the VantagePro Systems. Only the VantagePro is currently supported by IHT. The Epic Stylus was first released in 2006 as an upgrade to the MSAS Professional. Any system built ...