I accidentally tested someone under the wrong client record, what can I do now?

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• Can client data be exported for analysis or marketing?

  The client data is stored in a proprietary database system and cannot be exported into another forma Please contact us if you need further assistance.

• Can I merge client data from two databases into a single database?

  Client data cannot be merged between two databases. Please contact us if you need further assistance.

• How and when should I clean the Brass tips and HandMass?

  Your system utilizes brass for the HandMass and the SureTouch Tips of your Stylus' because it is excellent at conducting electricity. During testing, a small amount of water must be applied to the client's skin where the brass makes contact. Water ...

• How do I back up my data to a USB flash/thumb drive?

  1.     From Windows click [Start Button], All-Programs or All-Apps, MSA or BioScan or SRT, Backup 2.    This will start the Database Backup Wizard. 3.    After reading the welcome screen, click the [Next] button. 4.    Click the [Select backup ...

• How often is the database backed up and where is the automatic back up saved?

  Every day the software is opened and closed down a message will appear asking whether to back up the database now or later. Eventually the backup process will be mandatory if the delay option is chosen over several days. The automatic backups are ...