My antivirus is detecting the software as malicious, what should I do?

My antivirus is detecting the software as malicious, what should I do?

In an effort to remove malicious software current antivirus software takes an aggressive approach. Many mainstream antivirus suites interfere with our software both directly and more often indirectly. The best antivirus we have found that does not interfere with our software is Microsoft Security Essentials (for Win 7) or Windows Defender (Win8, Win8.1 and Win10). Window Defender is built into Win8 and Win10 Operating Systems. To activate Windows Defender, all other antivirus must be uninstalled.

Please contact us if you need further assistance.