What sleep settings in Microsoft Windows is BioScan compatible with?

If the computer goes into a sleep mode (sometimes referred to as hibernate) while the software is open, communications between the computer and the BioScan unit will be lost and may result in error messages during use. Please perform the following steps to configure the sleep settings on your computer.

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• Which versions of Microsoft Windows is BioScan compatible with?

  BioScan software is compatible with Windows and Windows 11.   Please contact us if you need further assistance.

• Is the BioScan software compatible with 64-bit computers?

  BioScan software(s) is designed with 64-Bit Operating Systems in mind. It is compatible with Windows 7, Windows 8 and 8.1, and Windows 10. Future implementations of the BioScan Software(s) will be developed to ensure continued compatibility with ...

• Does the BioScan software run on Apple computers?

  BioScan software(s) is designed and developed for the Microsoft Windows Operating System. it requires a native installation of Windows to work. With the coming of Apple to use an Intel Processor it is now possible, through use of Boot Camp, to ...

• I plan on upgrading my operating system, is the software compatible with Windows 10?

  Yes, the current version (see question above) of our software is compatible with Windows 10. We recommend backing up your database as a precaution. Please contact us if you need further assistance.

• Which antivirus software should I use with BioScan?

  Windows Defender is the only antivirus software allowed to be used with the IHT Software.  All other antivirus programs will interfere and cause operating issues with the IHT Software and will void any warranty with IHT. Windows Defender is a part of ...