Where can I buy accessories?
IHT has a store. It handles both domestic and international purchases. You are also welcome to contact us by phone at 801-889-2319. Third party accessories like electrodes strips and lasers are available for sale on our online store or you can try a local store or other online vendor.
Where can I sell my Accessories like the Epic Stylus if I am not using it? Does IHT buy back equipment?
You are welcome to use any method to sell your equipment that is available locally and over the internet. IHT does not buy back equipment. If you are planning on selling your entire system be aware that IHT does require a Device transfer fee to be ...
How should accessories be stored when not in use?
Accessory cables should be placed in a circular pattern that does not result in stress, especially at the ends of the cables. Please do not tightly wrap a cable around itself as this can lead to a short in the wires and place addition stress on end ...
Can a broken accessory be fixed?
Typically, most accessories purchased since 2012 can be repaired. Call IHT technical support at 801-889-2224 for an RMA so we can evaluate the situation. Before calling, make sure that the connector plug is inserted all the way into the correct port ...
Can I upgrade from MSA Professional to a BioScan System?
Yes, you can! While these are beautiful devices and have been highly reliable for over 20 years, the MSA Professional systems have been out of new production since 2005 and the boards which power the device are no longer available. IHT is offering an ...
How and when should I clean the Brass tips and HandMass?
Your Device utilizes brass for the HandMass and the tip of your stylus because it is excellent for conducting electricity but brass has a down side in that it must be maintained properly in order to continue to have excellent and accurate readings. ...