Which make and model computer do you recommend?
We do not recommend a specific computer. As long as the computer satisfies the minimum requirements (See below: “What are the computer speed, memory, and storage requirements to use BioScan?” performance of BioScan software(s) should be satisfactory.
How do I copy a Custom Library from one computer to another computer?
A custom library can be exported from one computer and imported back into another computer using this process: 1. From Windows click [Start Button], All-Programs or All-Apps, MSA or BioScan or SRT, Custom Library Editor 2. Select the custom ...
How do I transfer my database from one computer to another computer?
Back Up 1. From Windows click [Start Button], All-Programs or All-Apps, MSA or BioScan or SRT, Backup 2. This will start the Database Backup Wizard. 3. After reading the welcome screen, click the [Next] button. 4. Click the [Select ...
How do I connect my MSA Professional/MSA 21 to my computer through a USB Port?
IHT recommends that you purchase a USB to serial adapter cable that converts the 9 pin serial port to a USB connection. The adapter connects between an open USB port on the computer, and your existing serial cable. The adapter is not intended to be ...
MSA Professional is not showing the reading on the computer screen. What do I do?
If error messages like “Unable to open communication port”, “Bad Trigger Handle”, or a “Device Check” occur then try this procedure: 1. This usually due to mismatched COM port settings between a USB/Serial adapter and MSA Setting. a. Win 7 – Click ...
What shipping service does IHT recommend to ship a System in for repair and should it be insured?
IHT Uses FedEx for all shipping both Domestic and International. It is highly recommended that you insure the system. It is to your discretion as to how much it is to be insured. We recommend you insure it for what it would cost to replace it with ...