Computer
What became of NANO SRT and is the equipment still being supported?
The company who sold NanoSRT is no longer in business, however, IHT is pleased to offer an updated software program, the BioScanSRT, to those customers and which will work on the NanoSRT Systems. Please contact us if you need further assistance.
What sleep settings in Microsoft Windows is BioScan compatible with?
If the computer goes into a sleep mode (sometimes referred to as hibernate) while the software is open, communications between the computer and the BioScan unit will be lost and may result in error messages during use. Please perform the following ...
Which versions of Microsoft Windows is BioScan compatible with?
BioScan software is compatible with Windows and Windows 11. Please contact us if you need further assistance.
Is the BioScan software compatible with touch screens?
BioScan is not designed with touch screens in mind but they do respond (with limited functionality) to touch screen activity. Please contact us if you need further assistance.
Can I use other software on the same computer as BioScan?
IHT requires the computer running our software to be dedicated to only the use of the IHT device. You are the owner of your computer and you may do as you wish, but may run the risk of conflicts when other software is installed. Some applications ...
Which make and model computer do you recommend?
We do not recommend a specific computer. As long as the computer satisfies the minimum requirements (See below: “What are the computer speed, memory, and storage requirements to use BioScan?” performance of BioScan software(s) should be satisfactory. ...
Does the BioScan software run on Apple computers?
BioScan software(s) is designed and developed for the Microsoft Windows Operating System. it requires a native installation of Windows to work. With the coming of Apple to use an Intel Processor it is now possible, through use of Boot Camp, to ...
Which antivirus software should I use with BioScan?
Windows Defender is the only antivirus software allowed to be used with the IHT Software. All other antivirus programs will interfere and cause operating issues with the IHT Software and will void any warranty with IHT. Windows Defender is a part of ...
Is the BioScan software compatible with 64-bit computers?
BioScan software(s) is designed with 64-Bit Operating Systems in mind. It is compatible with Windows 7, Windows 8 and 8.1, and Windows 10. Future implementations of the BioScan Software(s) will be developed to ensure continued compatibility with ...
What are the computer speed, memory, and storage requirements to use BioScan?
IHT supplies a Minimum Computer Requirements list [which can be found here]. Most modern computers running a current version of Microsoft Windows would be considered more than enough to meet those requirements. Computers with an Intel i5 or better ...
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How do I back up my data to a USB flash/thumb drive?
1. From Windows click [Start Button], All-Programs or All-Apps, MSA or BioScan or SRT, Backup 2. This will start the Database Backup Wizard. 3. After reading the welcome screen, click the [Next] button. 4. Click the [Select backup ...
How do I restore my database back onto the computer?
1. If the back-up data is on a USB Flash drive, then insert the USB Flash Drive into an available port on the computer. 2. From Windows click [Start Button], All-Programs or All-Apps, MSA or BioScan or SRT, Restore 3. This will start the Database ...
Which antivirus software should I use with BioScan?
Windows Defender is the only antivirus software allowed to be used with the IHT Software. All other antivirus programs will interfere and cause operating issues with the IHT Software and will void any warranty with IHT. Windows Defender is a part of ...
What does IHT suggest about testing clients with Surgical Implants (IE Pace Makers) or anyone who is pregnant?
As a Company Policy, IHT does not recommend the testing of any person who has a surgically installed implant like a Pace Maker (or other similar electrical devices) nor does IHT recommend the testing of anyone who might be pregnant. Please contact us ...
How and when should I clean the Brass tips and HandMass?
Your system utilizes brass for the HandMass and the SureTouch Tips of your Stylus' because it is excellent at conducting electricity. During testing, a small amount of water must be applied to the client's skin where the brass makes contact. Water ...